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John McIntyre Conference Centre
 

Edinburgh First: Delegate Management System

Company: Edinburgh First
Event: UKRO annual conference
Group size: 200+
Venue: John McIntyre Conference Centre

In June, more than 200 delegates from the UK Research Office (UKRO) used Edinburgh First’s Delegate Management service to organise its annual conference. With the event held in the John McIntyre Conference Centre, UKRO booked this service to utilise the experience of Edinburgh First’s event managers and provide a professional service for its guests.

The conference was aimed primarily at European Liaison Officers, European Research Managers, research councils and policy makers. The conference provided an excellent forum for discussion and networking, including invited speakers from the European Commission, on a range of different EU funding programmes and policies.

Phil Holliday, from UKRO, said: “Using the delegate registration service made our job much easier as there was a dedicated website that delegates used to input all the relevant information. The planning and organisation was much easier with another party working on our behalf.

“The biggest benefit was Edinburgh First’s handling of all the registration and payments as well as answering delegates’ queries. In the lead up to the event I felt that the support was excellent, emails were responded to quickly and Edinburgh First was accommodating in all the changes that were required.

“I would recommend the service as it made my job much easier having a separate delegate registration service and there were no issues with the management of the delegates.”

Lyndsay Wilkie, Head of Conference and Events at Edinburgh First, said: “We launched this service to increase our flexible approach in assisting event organisers with every aspect of their event. Delegate Management not only gives more time to the organiser to look after their guests but also assists them in attracting more delegates.”

For further information on the Delegate Management service click here, or you can call Edinburgh First on 0131 651 2111.